We had a great experience with the Access RV Service Department! Our truck camper was damaged during our travels and when we called Access, a service representative returned our call promptly. Craig and Rusty took good care of us and our camper. They consulted with our RV Manufacturer when needed. Our service was scheduled quickly.
When we arrived for our appointment they assessed the damage to our camper quickly, kept us informed of the expected timetable and estimated cost for repairs. They interacted with our insurance adjuster very professionally and made us feel like repairs to our camper were important to them. We were back on the road in a timely fashion with a camper that looked and functioned great again. Thanks for the wonderful work Access Team!
Very friendly service. We had it all planned going for Yellowstone with a light trailer. Booking was easy great information on their website with videos describing what you need. Followup communication to understand and clarify things we may need (this was supposed to be our first big RV experience) was strait-forward and clear. Unfortunately, we could not make it and we called for cancel. Again, this was no problem. We definitely would rent with them again.
These guys are great! We were literally half-way across the country from home, when we were hit by a careless driver and our new travel-trailer was totaled. They helped us with everything from arranging towing to an estimate and coordinating a rental to help salvage our vacation . . . then, they offered to find a replacement for us. Can't recommend them more - a hearty five stars for Access RV!